Returns & Exchanges

At PatPat, we want you and your little ones to love every purchase, which is why we offer a 30-day return policy from the date of delivery for most items. All returned products must be in their original condition, unwashed and unworn, with all tags and packaging intact.

1

Initiate Your Request

Log into your PatPat account, navigate to 'My Orders', and select the items you wish to return to receive your Return Authorization.

2

Prepare Your Package

Securely pack the items in their original packaging and include the printed return form inside the parcel to ensure faster processing.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing